Novacorr Healthcare
Service & Maintenance Guide for Novacorr Products
Introduction
This document outlines the recommended Service and Maintenance procedures for all Novacorr Healthcare products. Regular maintenance ensures product longevity, optimal performance, and compliance with warranty conditions. This guide is intended for Facility Managers, Maintenance Teams, and Approved Service Technicians.
Maintenance Responsibilities
User/Facility | Novacorr Service Team |
Perform daily visual checks before use | Conduct annual comprehensive service and safety inspections |
Clean products regularly following cleaning guide | Provide technical repairs and adjustments |
Report any faults or unusual wear to Novacorr | Supply replacement parts as required |
Maintain service records of in-house inspections | Provide product usage and maintenance training sessions |
Inspection & Maintenance Schedule
Task | Frequency | Responsible Party |
Visual check for damage, wear or faults | Daily | User/Facility |
Clean upholstery and surfaces | Weekly (or as required) | User/Facility |
Check mechanical functions & safety features | Monthly | User/Facility |
Inspect actuators, motors, electronics | Quarterly | User/Facility / Novacorr |
Full operational service & safety inspection | Annually | Novacorr Approved Technician |
Visual Inspection Checklist
Check for visible damage to frame, welds, and structural components.
Inspect upholstery for tears, wear, or contamination.
Ensure castors/wheels are securely fastened and function correctly.
Test actuator movements for smooth and complete function.
Verify remote control and electronic functions.
Ensure all fasteners, bolts, and locking mechanisms are tight.
Cleaning Instructions
Use warm water with a mild detergent.
Avoid harsh chemicals or abrasive materials.
Disinfect surfaces following facility infection control protocols.
Dry thoroughly after cleaning to prevent rust or corrosion.
Do not immerse electrical components in water.
Service & Repairs
Only trained Novacorr technicians or approved service agents should perform repairs or component replacements. Unauthorized repairs may void warranty coverage.
Service Records & Documentation
Maintain a Service Log including:
Date of inspection/service.
Details of tasks performed.
Noted defects and corrective actions.
Technician’s name and signature.
Contact Information
For service bookings, spare parts, or technical support:
Novacorr Healthcare Service Team
Phone: 1300 577 905
Email: service@novacorr.com.au
Website: www.novacorr.com.au
Important Notes
Regular servicing is essential for user safety and product warranty.
Report any concerns or potential faults immediately.
Refer to specific product manuals for detailed technical maintenance.